Welcome to Kathakriya. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, purchase our planners and journals, or interact with our services.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following categories of information:
a) Personal Information
- Full name
- Email address
- Phone number
- Billing and shipping address
- Account login details (if applicable)
b) Order & Transaction Information
- Products purchased
- Order history
- Payment confirmation details
(Note: Payment information is processed securely through third-party payment gateways. We do not store full card details.)
c) Technical & Usage Information
- IP address
- Browser type
- Device details
- Pages visited
- Time spent on the website
- Referring/exit pages
This helps us understand how visitors use our website and improve their experience.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support and respond to inquiries
- Improve our website, products, and services
- Send order updates and important notifications
- Share promotional emails or launches (only if you opt in)
- Detect fraud and ensure platform security
- Comply with applicable legal requirements
You may unsubscribe from marketing communications at any time.
3. Cookies & Tracking Technologies
Kathakriya uses cookies and similar technologies to:
- Remember user preferences
- Analyze website traffic
- Improve functionality and personalization
You may disable cookies in your browser settings, though some features of the website may not function properly.
4. Sharing of Information
Kathakriya does not sell, rent, or trade your personal information.
We may share limited information with:
- Payment processors
- Shipping and logistics partners
- Website hosting and technical service providers
- Legal authorities, if required by law
These third parties are obligated to maintain the confidentiality of your information.
5. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure. While we strive to use commercially acceptable means to protect your information, no method of online transmission is completely secure.
6. Your Data Protection Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal obligations)
- Restrict or object to certain processing
- Withdraw consent for marketing communications
If you would like to exercise any of these rights, please contact us.
7. Third-Party Links
Our website may contain links to external websites. Kathakriya is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies separately.
8. Children’s Privacy
Kathakriya does not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal information on our website, please contact us and we will take appropriate action.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated effective date.